At JLS Clothing, we strive to provide a seamless shopping experience from checkout to delivery.
Shipping
- Orders are processed within 1–3 business days.
- Delivery times vary by destination and selected shipping method.
- Tracking details will be provided once your order has been dispatched.
- International shipping may be subject to customs duties, taxes, and import fees imposed by the destination country.
- Delivery delays caused by carriers, customs clearance, or unforeseen circumstances are beyond our control.
Returns
- Returns may be requested within 14 days of receiving your order.
- Returned items must be unworn, unwashed, and in their original condition with all tags attached.
- Items marked as final sale, clearance, or customized products are not eligible for return.
- Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Refunds
- Refunds will be processed after the returned item has been received and inspected.
- Approved refunds will be credited to the original payment method within 5–10 business days.
- Shipping fees are non-refundable unless the return is due to our error.