At JLS Clothing, we strive to provide a seamless shopping experience from checkout to delivery.

Shipping

  • Orders are processed within 1–3 business days.
  • Delivery times vary by destination and selected shipping method.
  • Tracking details will be provided once your order has been dispatched.
  • International shipping may be subject to customs duties, taxes, and import fees imposed by the destination country.
  • Delivery delays caused by carriers, customs clearance, or unforeseen circumstances are beyond our control.

Returns

  • Returns may be requested within 14 days of receiving your order.
  • Returned items must be unworn, unwashed, and in their original condition with all tags attached.
  • Items marked as final sale, clearance, or customized products are not eligible for return.
  • Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

Refunds

  • Refunds will be processed after the returned item has been received and inspected.
  • Approved refunds will be credited to the original payment method within 5–10 business days.
  • Shipping fees are non-refundable unless the return is due to our error.

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